Rustmail

Rustmail

Discord support reimagined for your community

Open source and self-hosted solution built in Rust for Discord support ticket management. Integrated web panel, REST API, multilingual support and flexible architecture.

Self-Hosted Open Source Built with Rust

Features

Everything you need to efficiently manage your Discord tickets

Web Panel

Full administration interface accessible via browser to manage tickets, configuration and permissions in real-time.

Flexible Architecture

Choose between single-server mode for small communities or dual-server to separate staff and users.

REST API

Integrate Rustmail with your tools via a complete HTTP API. Create tickets from your website or automate your workflows.

Multilingual

Native support for 10 languages: English, French, Spanish, German, Italian, Portuguese, Russian, Chinese, Japanese and Korean.

Anonymous Replies

Allow your team to respond anonymously with the anonreply command for more flexibility.

Reminders & Alerts

Set reminders on tickets and get alerts when a user replies.

Why Rust?

A technical choice that makes a difference

Performance

Rust offers performance close to C/C++ with minimal memory consumption.

Safety

Rust's type system eliminates memory bugs at compile time.

24/7 Reliability

Applications that run for months without restart.

Modern

Next-generation language with an excellent ecosystem.

Open Source & AGPL-3.0

Rustmail is released under the AGPL-3.0 license. The project is entirely open source and we warmly welcome all contributions.